FAQ Brazil | Brastel Remit Help Center

FREQUENTLY ASKED QUESTIONS

1 - How long will it take for the recipient to get the remittance?

　• Bank account deposit: around 1 - 3 business days.

2 - How much money can I send per transaction?

Min. remittance amount per transaction - ¥1.000
Max. remittance amount per transaction - ¥800.000
Max. remittance amount a day - ¥1,000,000

We may contact the customer in case of large amounts/frequent remittances to confirm further details regarding the nature of the remittance. There will be cases in that additional documents may be required.

3 - How much is the transfer fee to Brazil?

From ¥1,000 to ¥30,000 = ¥880
From ¥30,001 to ¥300,000 = ¥1,480
From ¥300,001 to ¥800,000 = ¥1,680

4 - Does the recipient have to pay any additional fee?

No, we don’t charge any fees for delivery.

5 - At what point does the exchange rate apply?

The rate will be applied on the day and time the remittance request is processed. Please note that the exchange rate shown at the time the remittance request is placed is only for reference and may differ from the actual exchange rate.

6 - Can I send money to my own bank account in Brazil?

Yes, you can.

7 - Can I transfer money from other countries to Japan?

Please contact our Customer Service.

8 - Can I receive a transaction report for tax procedures?

Yes, you can print or share your Remittance Statement from the app. Go to Menu > Transaction History > Print a Remittance Statement.

9 - Can I register more than one recipient?

Yes, it is possible to register more than one recipient.

You can also change or update your recipient’s information at any time through the app.

10 - Can my recipient in Brazil receive the money in US Dollar?

No. Remittances to Brazil can only be credited in Brazilian Real.

11 - How do I know the remittance has been processed?

The status of your transaction will be “sending”. That means we are processing your request.

LIST OF BANKS IN BRAZIL (As of 2021/03/15)

001 - BANCO DO BRASIL
003 - BANCO DA AMAZONIA
004 - BANCO DO NORDESTE DO BRASIL
021 - BANESTES S.A. BANCO DO ESTADO DO ESPIRITO SANTO
024 - BANCO BANDEPE
025 - BANCO ALFA
033 - BANCO SANTANDER (BRASIL)
037 - BANCO DO ESTADO DO PARA
041 - BANCO DO ESTADO DO RIO GRANDE DO SUL
047 - BANCO DO ESTADO DE SERGIPE
069 - BANCO CREFISA S.A.
070 - BRB - BANCO DE BRASILIA
074 - BANCO J. SAFRA.
075 - BANCO ABN AMRO
077 - BANCO INTERMEDIUM
082-5 - BANCO TOPAZIO
084 - UNIPRIME
085 - COOPERATIVA CENTRAL DE CRÉDITO URBANO - CECRED
095 - BANCO CONFIDENCE DE CAMBIO S.A.
099 - UNIPRIME CENTRAL
104 - CAIXA ECONOMICA FEDERAL
107 - BANCO BBM
121 - BANCO GERADOR
208 - BANCO BTG PACTUAL
212 - BANCO ORIGINAL
218 - BANCO BONSUCESSO
224 - BANCO FIBRA
237 - BANCO BRADESCO
243 - BANCO MAXIMA
246 - BANCO ABC BRASIL
250 - BCV - BANCO DE CRÉDITO E VAREJO S.A.
254 - PARANA BANCO
260 - NUBANK
263 - BANCO CACIQUE
265 - BANCO FATOR
318 - BANCO BMG
320 - BANCO INDUSTRIAL E COMERCIAL
341 - ITAU UNIBANCO
366 - BANCO SOCIETE GENERALE BRASIL
389 - BANCO MERCANTIL DO BRASIL
399 - HSBC BANK BRASIL - BANCO MULTIPLO
422 - BANCO SAFRA
456 - BANCO DE TOKYO-MITSUBISHI UFJ BRASIL S.A.
487 - DEUTSCHE BANK S.A. - BANCO ALEMAO
488 - JPMORGAN CHASE BANK
492 - ING BANK N.V.
505 - BANCO CREDIT SUISSE (BRASIL)
600 - BANCO LUSO BRASILEIRO
604 - BANCO INDUSTRIAL DO BRASIL
611 - BANCO PAULISTA
623 - BANCO PANAMERICANO
633 - BANCO RENDIMENTO
637 - BANCO SOFISA
643 - BANCO PINE
653 - BANCO INDUSVAL
654 - BANCO RENNER
655 - BANCO VOTORANTIM
707 - BANCO DAYCOVAL
719 - BANCO BANIF
721 - BANCO CREDIBEL
738 - BANCO MORADA
741 - BANCO RIBEIRAO PRETO
745 - BANCO CITIBANK
748 - BANCO COOPERATIVO SICREDI
755 - BANK OF AMERICA MERRILL LYNCH BANCO MULTIPLO
756 - BANCO COOPERATIVO DO BRASIL - BANCOOB
971 - KUMARI BANK
M08 - BANCO CITICARD

FAQ 0104 -2021/05/14

Brastel Remit Customer Service - Toll-free: 0120-994-852 • From mobile phones: 03-6869-4872

Mon. - Fri.: 9:30 to 18:30 / Sat.: 10:00 to 18:00 • Closed on Sundays and national holidays.

WhatsApp: 080-3124-2845 • LINE ID: brastel_latino • Facebook: Brastel Português